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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 travel mobile phone


Top 10 Concerns of Buying a VoIP Business Phone System
As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the

travel mobile phone  an online retailer may travel through up to twenty systems that are not under the control of either your ISP or the retailer's. To protect the transaction, online retailers use encryption software to protect your information. At the moment, this level of security is not available for VoIP calls. Companies are working to secure VoIP by using the same kind of mechanisms used in data networks – encryption and firewalls – to ensure similar levels of security, preferably without affecting the quality of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Channels to the Hearts and Minds--On-line 2005


The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga Tribes for buying original crafts; Dallas to Huangshan City, China, etc.

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PTC Acquires Axeda, Gets Deeper into IoT


PTC has announced its intention to acquire Axeda, a pioneer in the development of the Internet of Things (IoT) solutions that securely connect machines and sensors to the cloud. This acquisition signals PTC’s commitment to becoming one of the premier technology players in the IoT market.

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Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

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Mobile Content and Document Management Best Practices and Decision Checklist


Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the equivalent of a mobile scrum of risks, redundancies, and wasted efforts and resources. A result of the huge popularity of mobile phones and tablets and the bring your own device (BYOD) trend, the large number of mobile devices being used for work purposes and the large amount of associated content being moved with these devices means that businesses are at risk. Mobile device management provides a first defense, but it’s not enough—businesses need to lock down the content and documents with policy-based controls to decrease their level of risk and ensure comprehensive enterprise mobility management.

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How Mobile ERP Is Changing the Way Manufacturers Do Business


Mobile is changing the way companies do business—and manufacturers are no exception. They’re asking ERP vendors for apps that help control core manufacturing operations. But are they seeing the ROI they’re looking for? In this Sage-sponsored podcast, TEC senior business intelligence and data management analyst, Jorge García, talks about the opportunities, benefits, and challenges of mobile ERP for manufacturing.

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Sage Goes Mobile


Sage North America has announced the general availability of its new mobile solutions. These are in tune with Sage’s connected services strategy, enabling businesses to access applications on their local devices without disrupting the investments they have already made in on-premises software.

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SMB Phone Systems Buyers Guide


Download your PDF copy of SMB Phone Systems Buyers Guide today.

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SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

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Mobile Is the New Face of Engagement


By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products.

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