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Abstract:
Stampede 2002 has radiated moderate optimism within VARs and other attendees, in a sharp contrast with many other user or
industry conferences where we have felt a generally somber, anxious, or at least subdued mood. Small wonder for this isolated
ebullience, given that, despite the current soft market, (...)
Excerpt related to
telecoms management:
Stampede 2002 has radiated moderate optimism within VARs and other attendees, in a sharp contrast with many other user or
industry conferences whe...
Published:
2002-11-04
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Excerpt related to
telecoms management:
... Cameleon is a native multi-channel order management system, meaning that ...
functional needs of the “services” industries, such as Telecoms, Media, Insurances ...
Published:
2010-11-25
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Excerpt related to
telecoms management:
... have been established with customer relationship management (CRM) vendors such ...
verticals and more specifically “services” industries (telecoms, insurance & ...
Published:
2011-08-03
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Abstract:
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM)
software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance
testing involves three basic flavors: user acceptance, o (...)
Excerpt related to
telecoms management:
... you find that, close to your live date, your testing and change management is still
... but if you work with high rates of change (eg, banking or telecoms), it may ...
Published:
2004-10-13
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Abstract:
The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more
employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence
of technologies involved, however, can cause service prov (...)
Excerpt related to
telecoms management:
Convergence or Confusion? The Challenge of Telecom Service Provision. Source: Quocirca Ltd. Document Type: White Paper Description
...
Published:
2010-03-11
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Abstract:
TEC Principal Analyst P.J. Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to BPM. How did Pegasystems avert disaster and become one of the fastest growing technology companies? The
business process management (BPM) vendor started d (...)
Excerpt related to
telecoms management:
TEC Principal Analyst PJ Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to...
Published:
2011-08-02
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Abstract:
Managed print services in European and US enterprises.Controlling cost, complexity and risk in the print environment.Free
white papers! The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print
services (MPSs) are seeing reduced cost and increased effi (...)
Excerpt related to
telecoms management:
Managed print services in European and US enterprises.Controlling cost, complexity and risk in the print environment.Free
white papers! The printin...
Published:
2010-03-12
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Abstract:
IT Investment Decision Making: Getting to 'Yes' Read White Papers and Other Software for Your Investigation of IT Investment
Decision Making. Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will
get anywhere without IT management buy-in, IT approval (...)
Excerpt related to
telecoms management:
IT Investment Decision Making: Getting to 'Yes' Read White Papers and Other Software for Your Investigation of IT
Investment Decision Making. Many ...
Published:
2010-03-11
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Abstract:
Data, Data Everywhere: a Special Report on Managing Information. Explore data management with sap netweaver MDM. Free white
paper. The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult
enough. Analyzing it, to spot patterns and extract useful (...)
Excerpt related to
telecoms management:
Data, Data Everywhere: a Special Report on Managing Information. Explore data management with sap netweaver MDM. Free white
paper. The quantity of ...
Published:
2010-05-19