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Abstract:
An example of enterprise distribution software implementation. Read this case study. Click here! Engraving materials supplier
Johnson Plastics needed a way to stay ahead of the competition. To leave a lasting impression on customers, Johnson knew that
fulfilling its promise of next-day shipping was priori (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
... Source: VAI. Document Type: Case Study Description: Engraving materials
supplier Johnson Plastics ... that fulfilling its promise of next-day shipping was priority
...
Published:
2010-03-11
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Abstract:
Dole manages a diverse network of global shipping, manufacturing, and sales operations. It needed a system that would enable
connectivity with all its global operations and support internal systems. Dole looked for a provider to take on its external
and internal connectivity needs. Find out about the dat (...)
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customer relationship management case study for shipping logistics services:
... a diverse network of global shipping, manufacturing, and ... along
with transaction tracking, auditing, and management. Download <strong>Case Study:
Dole</strong>. ...
Published:
2010-03-11
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Abstract:
SAP and its ERP peers appear to understand that continuously improving the way enterprise information is presented and by
marrying analytics, optimization, and retail operation systems on top of an ERP platform is starting to win over retailers. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
SAP and its ERP peers appear to understand that continuously improving the way enterprise information is presented and by
marrying analytics, opti...
Published:
2004-10-02
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Abstract:
Take a tip from the professionals about purchase order.No obligation ever!Free whitepaper Here. Aside from geographic challenges,
Kyocera—distributor of document management devices—also grapples with three-month lead times, purchase-order constraints,
and stocking commitments. Forecasting accu (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Take a tip from the professionals about purchase order.No obligation ever!Free whitepaper Here. Aside from geographic challenges,
Kyocera—dis...
Published:
2010-03-11
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Abstract:
By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the
marketplace/private trading exchange (PTX) tool in the middle, Logistics.com can connect trading partners at various levels. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the marketplace/private
tradi...
Published:
2001-10-29
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Abstract:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application
integration vendors to get data from RFID tags and reade (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obsta...
Published:
2004-08-04
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Abstract:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies. (...)
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customer relationship management case study for shipping logistics services:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.
Published:
2000-10-27
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Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
Logistics.com needs to tie its execution modules into the plant/warehouse-level applications in order to give a customer
a full solution. Manhattan cannot deliver the full fulfillment job without the transportation part. Tying their products together
is what it will take to make this acquisition work. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Logistics.com needs to tie its execution modules into the plant/warehouse-level applications in order to give a customer a
full solution. Manhatta...
Published:
2002-11-15
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
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Abstract:
Relying on drop-shipping (sometimes called "virtual inventory") is neither as easy nor as profitable as it may appear to
be. Nothing has hurt the adoption of multichannel shopping more than orders which are delayed—or even cancelled—because of
stock-outs. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Relying on drop-shipping (sometimes called "virtual inventory") is neither as easy nor as profitable as it may appear
to be. Nothing has hurt the ...
Published:
2006-08-21
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Abstract:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logistics industries. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logisti...
Published:
2000-08-08
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Abstract:
As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth
and a path towards profitability. Logistics.com is an example of one such company. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth
and a path towards profi...
Published:
2001-10-25
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Abstract:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer
extension is part of the business model. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement...
Published:
2006-09-20
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Abstract:
Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions.
SLM enables companies and their suppliers to successfully synchronize information. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions.
SLM enables com...
Published:
2002-01-23
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Abstract:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should start evaluating RFID technology soon as to avoid paying exorbitant compliance costs, in the nick of time
or ensuing penalties due to their noncompliance after th (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should sta...
Published:
2004-08-20
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Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
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Abstract:
This continues the coverage of the fundamental issues targeted by supplier logistics management. Fully utilizing the compliance
benefits that SLM offers allows companies to redirect employees from tactical operations to those more strategic. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
This continues the coverage of the fundamental issues targeted by supplier logistics management. Fully utilizing the compliance
benefits that SLM ...
Published:
2002-01-24
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Abstract:
HP is making strides in complying with Wal-Mart's RFID mandates. This article describes the key lessons learned. (...)
Excerpt related to
customer relationship management case study for shipping logistics services:
HP is making strides in complying with Wal-Mart's RFID mandates. This article describes the key lessons learned.
Published:
2004-10-20
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