-
Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
customer relationship management advise for business services:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
-
Abstract:
Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions
has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its
new channel partners. (...)
Excerpt related to
customer relationship management advise for business services:
Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions
has announced a new prog...
Published:
2000-08-09
-
Excerpt related to
customer relationship management advise for business services:
... The tool could also advise them on ... a way for non-technical business
services vendors to ... Accounting/ERP and customer relationship
management (CRM) products have ...
Published:
2011-05-02
-
Excerpt related to
customer relationship management advise for business services:
... and business processes, including customer relationship
management (CRM), product ... ie, in warehouse management systems (WMS
... and its marquee customer Best Buy, I ...
Published:
2010-03-19
-
Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
customer relationship management advise for business services:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
-
Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
customer relationship management advise for business services:
... & marketing automation, and customer service activities ... configuration,
content management, personalization and relationship optimization, might ...
Published:
2002-06-12
-
Excerpt related to
customer relationship management advise for business services:
... human resources (HR), customer relationship management
(CRM), forecasting ... to react to customer unforeseen demand ... planning,
inventory management, OEE calculations ...
Published:
2009-08-11
-
Excerpt related to
customer relationship management advise for business services:
... ERP functionality, while the customer relationship management
(CRM), product lifecycle management (PLM), or ... provides the prospective customer
with an ...
Published:
2010-01-14
-
Excerpt related to
customer relationship management advise for business services:
... resource planning (ERP), customer relationship management
(CRM), payment ... an extraordinary customer service (via ... similar influencers
who advise small businesses ...
Published:
2011-03-25
-
Abstract:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 2 examines Baan’s strengths
and challenges and makes specific bottom line (...)
Excerpt related to
customer relationship management advise for business services:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications...
Published:
2000-11-30
-
Abstract:
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing
cost, it has to quickly articulate a clear and assuring message to the market that it can and will execute a strategy for
enhancing PowerCerv product lines for a foreseeabl (...)
Excerpt related to
customer relationship management advise for business services:
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing
cost, it has ...
Published:
2002-10-29
-
Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
customer relationship management advise for business services:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
-
Abstract:
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making
strides to put itself back on the global enterprise applications map, primarily through salvaging the relationships with existing
customers. Will the latest V8 product vouch for an (...)
Excerpt related to
customer relationship management advise for business services:
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making
strides to put itself ...
Published:
2001-09-10
-
Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
customer relationship management advise for business services:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
-
Abstract:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative.
KM is not a technology or set of methodologies, but (...)
Excerpt related to
customer relationship management advise for business services:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledg...
Published:
2010-03-11
-
Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
customer relationship management advise for business services:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
-
Abstract:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings. (...)
Excerpt related to
customer relationship management advise for business services:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of s...
Published:
2006-05-02
-
Excerpt related to
customer relationship management advise for business services:
... I recently ran into a customer that signed up for SalesForce ... Please
let me advise on this issue ... is essential for the long-view Client Relationship
Management CRM ...
Published:
2008-05-12
-
Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
customer relationship management advise for business services:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
-
Abstract:
Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products
in a particular vertical. Users should focus on the handful of business objectives they need to achieve and the ways to measure
their success. (...)
Excerpt related to
customer relationship management advise for business services:
Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products
in a particular vert...
Published:
2001-10-15