-
Abstract:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for (...)
Excerpt related to
crm vendors for management consulting:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firm...
Published:
2000-11-02
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm vendors for management consulting:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
crm vendors for management consulting:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
crm vendors for management consulting:
... Potential providers are major CRM vendors that have SLM ...
Siebel and specialty SLM vendors such as ... years of experience in management
consulting and application ...
Published:
2003-06-11
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm vendors for management consulting:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest impact on our ability to add value to the people we do business with. (...)
Excerpt related to
crm vendors for management consulting:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest imp...
Published:
2006-10-24
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
crm vendors for management consulting:
... Potential providers are major CRM vendors that have SLM ...
Siebel and specialty SLM vendors such as ... years of experience in management
consulting and application ...
Published:
2003-06-11
-
Abstract:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance
incentive funding formulas (SPIFFs). (...)
Excerpt related to
crm vendors for management consulting:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the ...
Published:
2007-05-11
-
Abstract:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position
as a “premier total solution provider for the profess (...)
Excerpt related to
crm vendors for management consulting:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms b...
Published:
2000-04-12
-
Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
crm vendors for management consulting:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
-
Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
crm vendors for management consulting:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
-
Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
crm vendors for management consulting:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
-
Abstract:
NetGenesis recently released NetGenesis 5, a suite of web analytics applications that do more than report simple web statistics.
NetGenesis claims that its new suite can provide actionable insight into the behavior of surfing customers. (...)
Excerpt related to
crm vendors for management consulting:
NetGenesis recently released NetGenesis 5, a suite of web analytics applications that do more than report simple web statistics.
NetGenesis claim...
Published:
2000-11-16
-
Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
crm vendors for management consulting:
... CRM Software, Customer Relationship Management Solutions, Web ...
CRM Investment, Hosted CRM Vendors, Adapt CRM ...
CRM Process, Automate CRM Applications, Building ...
Published:
2010-03-11
-
Abstract:
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the impact to future software development. (...)
Excerpt related to
crm vendors for management consulting:
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the imp...
Published:
2000-08-31
-
Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
crm vendors for management consulting:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
-
Abstract:
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market
segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution
vendors to attract the SMB decision makers and whether t (...)
Excerpt related to
crm vendors for management consulting:
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment
extensively. Th...
Published:
2003-06-30
-
Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
crm vendors for management consulting:
... CRM Software, Customer Relationship Management Solutions, Web ...
CRM Investment, Hosted CRM Vendors, Adapt CRM ...
CRM Process, Automate CRM Applications, Building ...
Published:
2010-03-11
-
Abstract:
Paragon Management Systems, now Adexa, is the latest niche supply chain management vendor to re-christen itself in the last
seven months. Since July, four small vendors have assumed new names and personas to better differentiate their offerings in
the marketplace. (...)
Excerpt related to
crm vendors for management consulting:
Paragon Management Systems, now Adexa, is the latest niche supply chain management vendor to re-christen itself in the last
seven months. Since Ju...
Published:
2000-02-09
-
Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Excerpt related to
crm vendors for management consulting:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-26