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Abstract:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s
software to incorporate dispatch optimizatio (...)
Excerpt related to
crm vendors for logistics:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice....
Published:
2000-11-21
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
crm vendors for logistics:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05
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Abstract:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of. (...)
Excerpt related to
crm vendors for logistics:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent...
Published:
2001-09-13
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm vendors for logistics:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
crm vendors for logistics:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces. (...)
Excerpt related to
crm vendors for logistics:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.
Published:
2001-09-20
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Excerpt related to
crm vendors for logistics:
... CRM vendors addressing manufacturing companies’ needs did not create
specific functionalities for this industry, but enhanced existing ones. ...
Published:
2009-09-15
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Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
crm vendors for logistics:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
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Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm vendors for logistics:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
-
Excerpt related to
crm vendors for logistics:
... architecture (SOA) and Web-oriented architecture (WOA) concepts, CRM vendors
have been enabling their application suites to be consumed in appetizing chunks. ...
Published:
2010-02-04
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Excerpt related to
crm vendors for logistics:
... While BPM vendors are beginning to offer more CRM capabilities, CRM
vendors are “returning the favor” with BPM features (eg, workflow and business rules ...
Published:
2010-02-10
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Abstract:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Excerpt related to
crm vendors for logistics:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Published:
2001-09-18
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Excerpt related to
crm vendors for logistics:
... 2009 was a year in which some businesses began experimenting with social CRM, but it
was also the year when CRM vendors jumped on the “social” bandwagon. ...
Published:
2010-01-22
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Abstract:
G-Log, a leader in collaborative logistics, and SCT, a leader in enterprise applications for the process industries, have
joined forces to bring together their products and expertise for the process enterprise. (...)
Excerpt related to
crm vendors for logistics:
... Those vendors focused exclusively on the process industries ... sct
applications and attack their logistics requirements. ... chain management, e-business,
CRM or ERP ...
Published:
2001-08-02
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Excerpt related to
crm vendors for logistics:
... In particular, organizations will have to count on CRM vendors to deliver
visibility into streamlined operational and supply chain efficiencies, mainly so ...
Published:
2009-02-10
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Abstract:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logistics industries. (...)
Excerpt related to
crm vendors for logistics:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logisti...
Published:
2000-08-08
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm vendors for logistics:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
crm vendors for logistics:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
-
Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
crm vendors for logistics:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
-
Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm vendors for logistics:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29