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Abstract:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for (...)
Excerpt related to
crm products for business services and consulting:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firm...
Published:
2000-11-02
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Abstract:
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the impact to future software development. (...)
Excerpt related to
crm products for business services and consulting:
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the imp...
Published:
2000-08-31
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Abstract:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions
today—ranging from customized to out-of-the-box. (...)
Excerpt related to
crm products for business services and consulting:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that ther...
Published:
2010-03-11
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
crm products for business services and consulting:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
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Abstract:
MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another
lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured
new funds and/or found solace in a partnership with (...)
Excerpt related to
crm products for business services and consulting:
MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another
lease of life extensio...
Published:
2002-11-05
-
Abstract:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s
software to incorporate dispatch optimizatio (...)
Excerpt related to
crm products for business services and consulting:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice....
Published:
2000-11-21
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Abstract:
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How
to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications
support sales force automation, marketing campaign manageme (...)
Excerpt related to
crm products for business services and consulting:
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How
to Choose a Hosted CRM A...
Published:
2010-03-11
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Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
crm products for business services and consulting:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
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Abstract:
The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000.
IBM has announced that it is refocusing its partnering efforts "to provide world-class e-business applications." The SAS Institute
will provide BI expertise and leverage IBM's con (...)
Excerpt related to
crm products for business services and consulting:
The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000.
IBM has announced th...
Published:
2000-01-31
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Abstract:
While most of its applications co-opetitors have been licking their wounds and dreading another financial quarterly report,
cash amassed Microsoft has recently shown a flair for aptly devising and executing a strategy for its Microsoft Business Solutions
(MBS) division portfolio, to its partners and cust (...)
Excerpt related to
crm products for business services and consulting:
While most of its applications co-opetitors have been licking their wounds and dreading another financial quarterly report,
cash amassed Microsoft...
Published:
2002-11-01
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Abstract:
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded
from applications for managing the core back-office processes to the front-office and e-business of professional services
and other project-based companies, of which many provide pr (...)
Excerpt related to
crm products for business services and consulting:
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded
from applications for ...
Published:
2004-01-10
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Abstract:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which should help firms track client relationships in a more sophisticated manner than through methods such as
referral or word-of-mouth, which were appropriate during (...)
Excerpt related to
crm products for business services and consulting:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which sh...
Published:
2004-01-12
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Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
crm products for business services and consulting:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
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Abstract:
While we believe that the Deltek’s strategy to shore up its current install base and to target new related markets has been
sound, one should never discount fierce competition given the market for enterprise application software has become a highly
competitive and rapidly changing field. (...)
Excerpt related to
crm products for business services and consulting:
While we believe that the Deltek’s strategy to shore up its current install base and to target new related markets has been
sound, one should neve...
Published:
2004-01-13
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm products for business services and consulting:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious
market, which may be a concern that is aggravated rather than alleviated by the acquisition. (...)
Excerpt related to
crm products for business services and consulting:
IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious
market, which may be...
Published:
2002-08-28
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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
crm products for business services and consulting:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
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Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
crm products for business services and consulting:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
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Excerpt related to
crm products for business services and consulting:
... This ecosystem provides a way for non-technical business services vendors
to ... Accounting/ERP and customer relationship management (CRM) products
have more ...
Published:
2011-05-02
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm products for business services and consulting:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09