-
Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
crm information for it consulting:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
-
Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
crm information for it consulting:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
-
Abstract:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and technology consulting firm's space. The win on August 7 releases Andersen Consulting from all its obligations,
turning it into an independent company, with th (...)
Excerpt related to
crm information for it consulting:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and...
Published:
2000-08-31
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm information for it consulting:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
crm information for it consulting:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15
-
Abstract:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for (...)
Excerpt related to
crm information for it consulting:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firm...
Published:
2000-11-02
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm information for it consulting:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports
personalized interactions between surfers and websites. (...)
Excerpt related to
crm information for it consulting:
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports
personalized interact...
Published:
2000-03-03
-
Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
crm information for it consulting:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15
-
Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Excerpt related to
crm information for it consulting:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26
-
Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
crm information for it consulting:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
-
Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
crm information for it consulting:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
-
Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
crm information for it consulting:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
-
Abstract:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Excerpt related to
crm information for it consulting:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Published:
2011-01-28
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm information for it consulting:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
-
Abstract:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Excerpt related to
crm information for it consulting:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Published:
2001-09-18
-
Excerpt related to
crm information for it consulting:
... reporting capabilities, and they easily integrate with leading CRM and enterprise ...
And on its system integration (SI) and consulting roster, Accenture, Capgemini ...
Published:
2011-02-07
-
Abstract:
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue
growth in North America is much less compared to recent reports from its direct competitors, indicating a possible loss of
market share and the fact that not all troubles have bee (...)
Excerpt related to
crm information for it consulting:
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue
growth in North Amer...
Published:
2001-02-13
-
Abstract:
General Electric announced the effective slicing of its General Electric Information Services company into two new business
units to focus on E-commerce. The company will leverage its existing trading network to become a major E-commerce provider.
At the rate at which E-procurement in particular is movin (...)
Excerpt related to
crm information for it consulting:
General Electric announced the effective slicing of its General Electric Information Services company into two new business
units to focus on E-co...
Published:
2000-03-13
-
Abstract:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
Excerpt related to
crm information for it consulting:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
Published:
2000-06-02