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Documents related to » crm guide for shipping logistics services


AGPL v3 Touches Web Services » The TEC Blog
company develops a web-based CRM application. Your strategy is to release the code under a FOSS license because you believe that the community you organize around this software will enable you to improve more quickly and with greater innovations for your customers (or maybe you have some other reason–doesn’t much matter what it is). Some other companies pick up the code, set up their businesses to provide the same services through the Web, as would be expected, and in so doing modify the code in some

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: AGPL, innovation, soa, web 2.0, web based service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2007

Supplier Logistics Management (SLM)Part 1
Supplier Logistics Management is leveraging technology and supplier relationships to gain competitive advantage.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: Supplier Logistics Management , slm, Supply chain executives , supplier management inefficiencies , scm, supply chain management, supplier logistics networks, supplier logistics solutions, supply chain software , Supply Chain Strategy , Net-Native Applications , Net-Native application implementation , Net-Native companies , Net-Native application vendors .
1/22/2002

Supplier Logistics Management (SLM)Part 3
This continues the coverage of the fundamental issues targeted by supplier logistics management. Fully utilizing the compliance benefits that SLM offers allows companies to redirect employees from tactical operations to those more strategic.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: Supplier Logistics Management (SLM) Part 3 Supplier Logistics Management (SLM) Part 3 Todd Buelow - January 24, 2002 Read Comments Executive Summary SUPPLIER LOGISTICS MANAGEMENT The Next Strategic Layer of Competitive Advantage Supply chain executives are in the hot seat given the flat economy and a slowdown in revenue growth. They are challenged by senior executives to find new and innovative ways to reduce cost, while still meeting customer needs. However, in today s customer-centric environment,
1/24/2002

Advisory Services
TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES:
10/26/2009 3:31:00 PM

Professional Services Industry Solutions from Microsoft
Professional services organizations are highly diverse in the range of services that they deliver, but all share an intense focus on cultivating trusted advisor relationships and fostering long-term repeat business with profitable clients. This paper offers an in-depth Microsoft point-of-view on the specific business and technology needs of professional services firms today. See how Microsoft’s range of solutions address these needs.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/15/2013 3:19:00 PM

OmniSky Selects WorkSpot to Develop Wireless Internet Services
Given that OmniSky’s wireless Internet service is Palm OS specific, WorkSpot is a safe and relatively inexpensive partner for OmniSky, which is still a privately funded organization

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: high speed internet connections, high speed internet offer, high speed internet provider, high speed internet services, high speed internet service, high speed internet service provider, internet service deal, dsl internet service providers, broadband internet service providers, cable internet service providers, highspeed internet service, internet service connection, satellite internet service provider, internet service providers compare, wireless internet service provider, cable internet services, wireless internet services, fast internet services, broadband internet services, highspeed .
8/10/2000

Best Practices: Inbound Logistics - Driving Costs Out of the Supply Chain
This paper discusses best practices observed from the most successful inbound logistics programs of manufacturing organizations in the automotive industry and among consumer packaged goods manufacturers. It also discusses the role of third-party logistics (3PL) service providers in terms of transportation and warehousing.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/21/2005 1:34:00 PM

Calculating Utilization in a Services Company
Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/4/2009 11:32:00 AM

Managed Print Services: The Dealer Advantage
In the $1.8 billion market of document management services, only 10 percent is billed by dealers. So how can they increase their share of the managed print services trend? The dealer’s path to advantage lies in its service and supply organization. To make this transition, the dealer needs a tool that gathers knowledge of the client’s fleet and identifies where printing dollars can be saved.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
7/13/2007 10:51:00 AM

eLoyalty Enhances Its Field Service And Logistics Services
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s software to incorporate dispatch optimization and other aspects of Field Force Automation into their CRM services.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: on specific aspects of CRM such as Marketing, Internet, and Operations. Its Field Service and Logistics practice focuses on effective utilization of the field service staff; the goal is to improve customer satisfaction while simultaneously making the best use of field service resources. Knowledge management resource selections and dispatch optimization are the primary technologies eLoyalty employs to ensure that service representatives have the right skills and resources at the right place at the right
11/21/2000

Outsourcing Corporate Tax Services
In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies should rely on proven specialists to address their tax compliance and payment needs.

CRM GUIDE FOR SHIPPING LOGISTICS SERVICES: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/6/2010 5:12:00 PM


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