Abstract: Getting the right content management system (CMS) to fit your needs is essential to the successful delivery of online communications and information management. Sadly, companies often find themselves with a CMS product that fails to meet objectives set for it. Don’t lose your way during the CMS solution procurement process—discover the seven cardinal sins of choosing CMS software and how to avoid committing them.

Abstract: Do you know what you need in a hosted content management system (CMS)? Have you pinpointed the security features and characteristics that are essential to compliance with internal and external policies, and industry best practices? Find out how a hosted CMS can take care of everything from user management to Web browser, Web server, database, and application security—and let you focus on your own business and content development.

Abstract: A common misconception when considering a Web content management solution (CMS) is that open source software will save you time and money. Just because you don’t have to pay subscription fees or shell out for licensing doesn’t mean there aren’t hidden costs with open source implementation. Find out the questions you should ask before choosing open source—and how to best evaluate and compare your CMS options.

Abstract: Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment on the management and technology consulting firm's space. The win on August 7 releases Andersen Consulting from all its obligations, turning it into an independent company, with the slight stipulation of a name change.

Abstract: Choosing between an open-source content management system (CMS) and a commercial product can have a strategic impact on an organization. This white paper outlines the advantages and disadvantages of open-source solutions compared to the Telerik Sitefinity solution in terms of installation costs, support, integration, usability, upgrades, standards compliance, user training, and return on investment (ROI).

Abstract: Businesses have a wide range of offerings to choose from when it comes to content management systems (CMSs). Among the many CMS selection criteria, ease of use is the most important. The easier a system is to use, the more adoption it will gain within the organization—especially when content management is becoming recognized as a marketing platform instead of being driven solely by IT. Find out more.

Abstract: Every decision you make factors some kind of risk. When making the decision to implement a content management system (CMS), it’s important to be aware of all possible potential risks—and how to prepare for them. How high is your risk of data loss? What can you do to mitigate the risk of security breach? And which is riskier for your company, a hosted or an installed CMS? Learn more about these and other risks.

Abstract: As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities.

Abstract: Andersen Consulting has announced plans to deploy $1 billion of its privately-held wealth for the purpose of providing venture capital to Internet start-ups.

Abstract: Accenture has moved from its former identity Andersen Consulting to a new mark and strategy aligned to its competitors in the market place. Since the arbitrators ruling in August, 2000, Accenture’s transformation has rapidly moved the organization from being centered around four competencies to a group of Service Lines.

Abstract: Recent findings by the SEC prompted global management consulting firm PricewaterhouseCoopers LLP to dismiss a number of its consultants, including five partners, and discipline a larger group from its U.S.-based staff of 39,000 consultants.

Abstract: To select a new enterprise resource planning (ERP) system, Katy Independent School District (Katy ISD) turned to Gibson Consulting Group to manage the project’s complexities. Gibson partnered with TEC, taking advantage of the eBestMatch decision support system (DSS). Find out how TEC and Gibson helped Katy ISD reduce the cost and duration of the selection project, and deliver a compelling business case to stakeholders.

Abstract: There continues to be a wide variety of different approaches to building a solid data management solution for your organization, and just as many consulting firms across the globe willing to help you build them. However, it’s imperative for each data management solution to specialize to the unique needs of your organization’s business users, across varying functional areas.

Abstract: Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous technology investments. Your incumbent ERP system vendor also has a CRM solution, and praises the benefits of the tight integration of both systems. The question then is, how do you know whether this solution is the best for you? Request your copy of Integrating CRM with ERP compliments of Baseline Consulting. The report gives you the criteria to use when formulating your strategy of integrating CRM with ERP, best practices of CRM implementation, dealing with ERP integration, and how to integrate CRM with ERP impacts the value chain.

Abstract: You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

Abstract: A major consulting firm recently unveiled an E-Procurement selection tool that helps its clients select technologies that enable their business objectives. The tool combines the consulting firm’s knowledge of various E-Procurement solutions with TEC’s decision support technologies.

Abstract: French integrator Cap Gemini has announced that it may buy the business consulting division of Big 5 firm, Ernst & Young. The deal would create an $8.5 billion global consulting giant.

Abstract: In compliance with the August arbitrator’s report on the conflict between Arthur Andersen and Andersen Consulting, the consulting firm has announced its new name to be Accenture. It wants this new identity to fully brand it in the marketplace, a task we think will be harder than Accenture admits.