Abstract: Decision matrix: a decision-support tool allowing decision makers to solve their problem by evaluating, rating, and comparing different alternatives

Abstract: In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

Abstract: Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

Abstract: Can you relate to the following software demo situation? Jennifer, the sales engineer, is at the keyboard. She’s on a roll. She’s been setting the stage to show how her price matrix capability will eliminate costly errors. This is all-important to the prospect. She has the audience’s full attention and is steadily moving them toward her objective. Suddenly Robert, the account executive, interrupts from the back of the room. “Jennifer, I think this would be a great time to show how the information you’re working with updates the data warehouse and is immediately available for sales analysis purposes.” Everybody shifts their attention from Jennifer and the all-important price matrix capability to Robert and the equally important data warehouse function. In an instant, the momentum Jennifer has been building dies.

Abstract: Multi-Attribute Decision Making (MADM): How Firms Can Avoid Failure by Embracing a Formal MADM-Based Process for Their ERP Software Acquisition. Using Multi-Attribute Decision Making for ERP Software Selection.

Abstract: Though many academic methods exist, few actually reach the audience they need to reach because of the barrier between academic and business languages, as well as the ability to produce workable and usable tools. This article summarizes what I believe are the methodologies most used in Business, and some of the tools that are commercially available.

Abstract: The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

Abstract: Multi-Attribute Decision Making (MADM)—How Firms Can Avoid Failure by Embracing a Formal MADM-Based Process for Their ERP Software Acquisition.

Abstract: Find out in improving organizational decision-making through pervasive business intelligence.

Abstract: Decision Making: Latest news

Abstract: Where to find resources related to the Decision-Making process, books, magazines, journals, organizations, Internet

Abstract: Definition of Multi-Criteria Decision-Making (MCDM): Methods incorporating multiple conflicting criteria into the management planning process

Abstract: This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

Abstract: Chief financial officers (CFOs) are moving beyond administrative and transactional tasks and becoming catalysts to improve business performance. In collaboration with business units, they are developing the metrics and data required to track and meet business goals. Find out how they’re capturing and disseminating the information needed to make operating and management decisions, and provide decision support to finance.

Abstract: At the macro level, the fibre channel storage systems market is mature and slow-growing. However, the market is actually undergoing tremendous architectural and technological transition. This report provides a quantitative market-sizing analysis based on the direction and scope of the overall fibre channel storage systems market, and analyzes next-generation fibre channel storage systems segments and their growth prospects.

Abstract: The network attached storage (NAS) model, based on network file systems (NFSs), creates a number of issues for high-performance computing clusters (HPCC) systems. NFS is oriented toward access, not performance—which means that it does not scale as needed for growing HPCC systems. It also adds another layer of latency between the storage and the computing systems. In this white paper, we outline a new model for storage.

Abstract: Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

Abstract: Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.