X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
 

 analyzing customer relationship management for shipping logistics services

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...

Documents related to » analyzing customer relationship management for shipping logistics services

Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations


Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.

analyzing customer relationship management for shipping logistics services  (RFID) in tracking and analyzing service parts, Click Commerce hopes to hereby broaden its footprint with the service parts planning and reverse logistics expertise of Xelus. Xelus should eventually manage the entire gamut of operations, from ordering, moving and fulfillment of parts, including raw materials, via subassemblies and finished goods to aftermarket, spare parts. But, the acquisition also points out that the spare parts market is also challenging one even for pioneers like Xelus or former Read More

Essential ERP - Its Functional Scope


ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing, distribution, and human resources/payroll.

analyzing customer relationship management for shipping logistics services  forms to human resources. Analyzing the workforce and strategically managing the company''s human capital has become the latest focus of human resource management systems (HRMS). Integrated business information warehouses enable multidimensional analysis on information aggregated from internal and external resources (e.g., salary survey), performance indicators (e.g., turnover) and views on strategic HR information with powerful drill-down features. Leading ERP packages deliver key HR information to Read More

Driving Costs Out of the Supply Chain: Inbound Logistics


One of the most neglected areas of the manufacturing and retail supply chain is the inbound logistics segment. Following best practices and creating a collaborative allows companies to save money and streamline operations.

analyzing customer relationship management for shipping logistics services  value of the product. Analyzing the total unit cost of product/ service with the classification of raw material/ inventory classifications (ABC type material classification) over a period of time allows a temporal comparison of the inbound logistics cost structure. Most procurement managers don.t have an in-depth understanding of transportation needs. Their mantra is inventory reduction and they typically want an all-inclusive price from their suppliers. A review of the number of inbound shipments at a Read More

Analyzing MAPICS' Further Steps After Frontstep Part Two: More Recent Events


MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class manufacturers.

analyzing customer relationship management for shipping logistics services  MAPICS'' Further Steps After Frontstep Part Two: More Recent Events Event Summary For the last several months MAPICS has shown both the signs of significant changes and the persistence of a number of its historically recognizable invariant tenets of operation. Following the acquisition of its former competitor, Frontstep , (see MAPICS To Leap Forward In A Frontstep Way ), MAPICS, Inc. (NASDAQ: MAPX) became possibly the largest global provider of extended enterprise applications for solving the Read More

Processing Complex Events (During These, oh well, Complex Times) - Part II


Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama, has been offered by Progress Software Coporation after acquiring the formerly independent Apama LTD in 2005. It is worth analyzing what has happened with the Apama product since being acquired by Progress Software

analyzing customer relationship management for shipping logistics services  2005. It is worth analyzing what has happened with the Apama product since being acquired by Progress Software. Progress Apama’s Current State of Affairs For one, Apama revenues have increased multiple times (e.g., 70 percent growth in fiscal 2008). This growth probably makes Progress the market share leader in the CEP market , together with the fact that Progress Apama currently has approximately 110 customer deployments. A sampling of Apama customers, those that Progress has publicly announced, can Read More

ERP for Small and Midsized Companies: Time for a Decision


Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors.

analyzing customer relationship management for shipping logistics services  erp,erp global,tally erp,erp softwares,erp software,software erp,software for erp,erp system,tally erp 9,tally 9.0 erp,tally 9 erp,erp in,erp open,erp for,erp download Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

analyzing customer relationship management for shipping logistics services  human resources management,human resources management software,human resources management system,human resources management degree,human resources management systems,human resources management certificate,human resources management training,what is human resources management,human resources management articles,strategic human resources management,human resources management consulting,human resources management salary,mba human resources management,masters in human resources management,human resources management courses Read More

SimplyDigi LMS for Learning Management Systems Product Certification Report


SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

analyzing customer relationship management for shipping logistics services  lms,learning management system,lms software,learning management system software,learning management system comparison,e learning management system,learning management system lms,online learning management system,open source learning management system,learning management system definition,learning content management system,what is a learning management system,learning management system open source,learning management system vendors,lms learning management system Read More

Demand Management Demand Solutions for Supply Chain Management Certification Report


The Demand Management product Demand Solutions is now TEC Certified for online evaluation of demand management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

analyzing customer relationship management for shipping logistics services  supply chain management,supply chain management jobs,supply chain management certification,global supply chain management,supply chain management software,supply chain management review,supply chain management degree,supply chain management companies,supply chain management system,supply chain management training,supply chain management systems,supply chain management solutions,supply chain management consulting,what is supply chain management,supply chain management articles Read More

IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




analyzing customer relationship management for shipping logistics services   Read More

Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations


In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their true value.

analyzing customer relationship management for shipping logistics services  available web services,creating web services,define web services,eai web services,introduction to web services,introduction web services,net web services,sample web services,search webservices,service oriented architecture,soa services,soa web services,soap web services,understanding web services,using web services Read More

Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain


Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through years of maintenance and operation through to decommissioning and replacement. How can you select EAM software capable of supporting this enlightened approach? Download this white paper to find out.

analyzing customer relationship management for shipping logistics services  design-operate-maintain,enterprise asset management,it asset management,asset management systems,fixed asset management,software asset management,oracle enterprise asset management,asset management system,enterprise asset management software,asset management solutions,sap enterprise asset management,asset performance management,asset management solution,asset manager software,digital asset management Read More

A Business Intelligence Agenda for Midsize Organizations: Six Strategies for Success


Midsize companies see business intelligence (BI) as too unwieldy and expensive for them, and use spreadsheets for planning, budgeting, and forecasting. However, BI is well within reach through an incremental approach. Learn about six strategies for midsize companies for choosing and deploying BI solutions that address both business and IT challenges.

analyzing customer relationship management for shipping logistics services  business intelligence, BI for midsize companies, performance management, business performance management Read More

NetSuite Wholesale Distribution Edition v11.2 for ERP for Distribution Certification Report


NetSuite Wholesale Distribution Edition v11.2 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

analyzing customer relationship management for shipping logistics services  netsuite wholesale distribution edition,erp for distribution solutions,saas erp,erp for midsize distributors,distribution supply chain management,distribution and supply chain management,erp saas,supply chain management distribution,saas erp software,saas erp vendors,erp saas vendors,supply chain distribution management,distribution in supply chain management,sales distribution and supply chain management,role of distribution in supply chain management Read More

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment


Midsize businesses feel the most pressure to boost revenue and increase profits—and have smaller margins for error. Achieving your goals requires making smart, timely decisions that are backed by solid data. With a business intelligence (BI) solution, you can make timely informed decisions and improve productivity, while maximizing value and return. Find out about the five success factors for implementing a BI solution.

analyzing customer relationship management for shipping logistics services   Read More