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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » analyzing customer relationship management for shipping logistics services


Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase

analyzing customer relationship management for shipping logistics services  (RFID) in tracking and analyzing service parts, Click Commerce hopes to hereby broaden its footprint with the service parts planning and reverse logistics expertise of Xelus. Xelus should eventually manage the entire gamut of operations, from ordering, moving and fulfillment of parts, including raw materials, via subassemblies and finished goods to aftermarket, spare parts. But, the acquisition also points out that the spare parts market is also challenging one even for pioneers like Xelus or former Read More...
Streamlining for Success: The Lean Supply Chain
When flexibility and speed are requisites for success, it’s the lean organization that leads the race. World-class manufacturing organizations know the value of

analyzing customer relationship management for shipping logistics services  used for gathering, storing, analyzing, and accessing data to help enterprise users make better business decisions. ENTERPRISE FINANCIAL SETTLEMENT WITH CUSTOMERS AND SUPPLIERS   Evaluated Receipt Settlement (ERS) ERS is used in accounts payables to create a vendor''s voucher, on the receipt of a purchase order, without receiving an invoice from the vendor. Financial processing automatically records liabilities to the supplier based on quantities received. ERS processing is part of standard MFG/PRO. Read More...
Essential ERP - Its Functional Scope
ERP applications are designed to optimize an organization''s underlying business processes - accounting/financial, manufacturing, distribution, and human

analyzing customer relationship management for shipping logistics services  forms to human resources. Analyzing the workforce and strategically managing the company''s human capital has become the latest focus of human resource management systems (HRMS). Integrated business information warehouses enable multidimensional analysis on information aggregated from internal and external resources (e.g., salary survey), performance indicators (e.g., turnover) and views on strategic HR information with powerful drill-down features. Leading ERP packages deliver key HR information to Read More...
Driving Costs Out of the Supply Chain: Inbound Logistics
One of the most neglected areas of the manufacturing and retail supply chain is the inbound logistics segment. Following best practices and creating a

analyzing customer relationship management for shipping logistics services  value of the product. Analyzing the total unit cost of product/ service with the classification of raw material/ inventory classifications (ABC type material classification) over a period of time allows a temporal comparison of the inbound logistics cost structure. Most procurement managers don.t have an in-depth understanding of transportation needs. Their mantra is inventory reduction and they typically want an all-inclusive price from their suppliers. A review of the number of inbound shipments at a Read More...
Processing Complex Events (During These, oh well, Complex Times) - Part II
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

analyzing customer relationship management for shipping logistics services  2005. It is worth analyzing what has happened with the Apama product since being acquired by Progress Software. Progress Apama’s Current State of Affairs For one, Apama revenues have increased multiple times (e.g., 70 percent growth in fiscal 2008). This growth probably makes Progress the market share leader in the CEP market , together with the fact that Progress Apama currently has approximately 110 customer deployments. A sampling of Apama customers, those that Progress has publicly announced, can Read More...
Epicor Enterprise Resource Planning Software System v. 9.05 for ERP for Mixed-mode Manufacturing Certification Report
The Epicor product Epicor Enterprise Resource Planning Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP

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Jobscope Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report
Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO

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Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help

analyzing customer relationship management for shipping logistics services  compensation management software comparison, incentive compensation management, performance and compensation management, performance management software, compensation planning software, compensation vendors, incentive management system Read More...
Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations
In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated

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Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line?
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously

analyzing customer relationship management for shipping logistics services  Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? Introduction Since the late nineties, it has been evident that the enterprise resource planning (ERP) vendors that originally serviced the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries also. By the year 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP Read More...
Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment
Midsize businesses feel the most pressure to boost revenue and increase profits@and have smaller margins for error. Achieving your goals requires making smart

analyzing customer relationship management for shipping logistics services   Read More...
TEC Brings Enterprise Software Selection Services to Singapore with Local Partner Fusion Consulting Services (FCS)
To expand its presence and enhance client experiences in Singapore, TEC has joined forces with Fusion Consulting Services in a consulting partnership. TEC’s

analyzing customer relationship management for shipping logistics services   Read More...
Monetizing Services in the New Hyperconnected World: Shifting Business Models from Products to Services
In industries as diverse as high tech, financial services, and telecommunications, companies such as yours are rapidly changing their business models and

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Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System
A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you

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ECi Software Solutions M1 for Enterprise Resource Planning for Discrete Manufacturing Certification Report
ECi Software Solutions M1 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP

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