-
Abstract:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower
end of the market, vertical focus will be the key factor (...)
Excerpt related to
analyzing crm business and technology services:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implement...
Published:
2003-10-14
-
Abstract:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
Excerpt related to
analyzing crm business and technology services:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
Published:
2000-06-02
-
Abstract:
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform
on another. (...)
Excerpt related to
analyzing crm business and technology services:
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform
on another.
Published:
1999-12-15
-
Abstract:
Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early
dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners. (...)
Excerpt related to
analyzing crm business and technology services:
... be surprised with our interest in analyzing the product ... business
documents, the flexibility of business process template ... with other MBS ERP and CRM
product lines ...
Published:
2004-09-02
-
Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
analyzing crm business and technology services:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
-
Abstract:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower
end of the market, vertical focus will be the key factor (...)
Excerpt related to
analyzing crm business and technology services:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implement...
Published:
2003-10-14
-
Abstract:
The Greening of SaaS.Solutions and Other Documents to Characterize Your Purchase, In Relation To The Greening of SaaS. Traditionally,
the advantage of software as a service (SaaS) is that it reduces the costs involved in installing, deploying, and supporting
stand-alone software. But recent “green” in (...)
Excerpt related to
analyzing crm business and technology services:
The Greening of SaaS.Solutions and Other Documents to Characterize Your Purchase, In Relation To The Greening of SaaS. Traditionally,
the advantage...
Published:
2010-03-11
-
Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
analyzing crm business and technology services:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
-
Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
analyzing crm business and technology services:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
-
Abstract:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-commerce applications. As part of the initiative, AspenTech will partner with business-to-business
application vendor Extricity Software, Inc. to deliver e-com (...)
Excerpt related to
analyzing crm business and technology services:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-...
Published:
1999-11-17
-
Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
analyzing crm business and technology services:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
-
Abstract:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Customer Relationship Management. No longer are customers simply sideline participants. Organizations are
empowering them with a wealth of knowledge to engage in (...)
Excerpt related to
analyzing crm business and technology services:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Cus...
Published:
2010-03-11
-
Abstract:
Hummingbird Communications Ltd. (NASDAQ: "HUMC" and TSE: "HUM") has announced the immediate availability of Genio Suite 4.0.
This release states improvements to usability, performance and openness to better support organizations as they implement
large-scale enterprise data warehousing and e-commerce sol (...)
Excerpt related to
analyzing crm business and technology services:
Hummingbird Communications Ltd. (NASDAQ: "HUMC" and TSE: "HUM") has announced the immediate availability
of Genio Suite 4.0. This release states i...
Published:
2000-01-28
-
Abstract:
As reported on March 5 in The Dallas Morning News/KRTBN -- E-commerce may get all the attention, but information technology
experts say the demand for enterprise resource planning professionals is almost as hot. (...)
Excerpt related to
analyzing crm business and technology services:
As reported on March 5 in The Dallas Morning News/KRTBN -- E-commerce may get all the attention, but information technology
experts say the demand...
Published:
2000-04-19
-
Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
analyzing crm business and technology services:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
-
Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
analyzing crm business and technology services:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
-
Excerpt related to
analyzing crm business and technology services:
... for small and medium-sized business customers and ... of this series
will conclude by analyzing the product ... existing users of Microsoft Dynamics CRM
(including its ...
Published:
2010-03-01
-
Abstract:
Inovis MESH Framework for Dialtone Business Communities. IT White Papers and Other Computer Software to Use the Inovis MESH
Framework In Your Complex System. When it comes to business-to-business (B2B) communications, two of the basic requirements
for regulatory compliance are having a reliable network an (...)
Excerpt related to
analyzing crm business and technology services:
... Description: When it comes to business-to-business (B2B) communications
... compliance responsibilities—to the Inovis Multienterprise Expert Services Hub (MESH
...
Published:
2010-03-11
-
Abstract:
Supercharging SOA. Download the newest Guides for SOA. IT managers realize that service-oriented architecture (SOA) projects
are no longer an “if”—they’re a “when.” SOA can help achieve your number-one goal: aligning IT with business. If you’re
in the consideration and planning stage, yo (...)
Excerpt related to
analyzing crm business and technology services:
Supercharging SOA. Download the newest Guides for SOA. IT managers realize that service-oriented architecture (SOA) projects
are no longer an “if”&...
Published:
2010-03-11
-
Abstract:
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought
out companies, have been key for SAS to further entrench itself in the market. (...)
Excerpt related to
analyzing crm business and technology services:
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought
out companies, have...
Published:
2005-08-11