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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
analyze customer relationship management for logistics:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Excerpt related to
analyze customer relationship management for logistics:
... it different from other social customer relationship management
(CRM) solutions ... or generated by the customer can be ... also to monitor
and analyze the efficiency ...
Published:
2011-10-24
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Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
analyze customer relationship management for logistics:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
analyze customer relationship management for logistics:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
analyze customer relationship management for logistics:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to locate
vendors that consider your company their ideal candidate. (...)
Excerpt related to
analyze customer relationship management for logistics:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to
locate vendors that consid...
Published:
2002-09-07
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
analyze customer relationship management for logistics:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Excerpt related to
analyze customer relationship management for logistics:
... While customer relationship management (CRM) solutions
can offer customer ... system to collect, manage, analyze and act on all
of the customer feedback that ...
Published:
2009-09-03
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Abstract:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority
for your organization. This guide to supply chain management (SCM) functions/features will help you determine which SCM features
are a high priority for your organization. Learn ab (...)
Excerpt related to
analyze customer relationship management for logistics:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority
for your organization...
Published:
2010-05-04
-
Excerpt related to
analyze customer relationship management for logistics:
... and analyze survey responses. The effort focused on sentiment analysis is customer-oriented,
which in turn has more impact on customer relationship management ...
Published:
2009-10-29
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Abstract:
Technology has advanced supply chain visibility beyond mere track and trace functions. Visibility can be used to manage supply
chain uncertainty, thereby preemptively troubleshooting problematic areas and reallocating resources to better meet the demands
of an enterprise. (...)
Excerpt related to
analyze customer relationship management for logistics:
Technology has advanced supply chain visibility beyond mere track and trace functions. Visibility can be used to manage supply
chain uncertainty, ...
Published:
2005-11-09
-
Excerpt related to
analyze customer relationship management for logistics:
... and business processes, including customer relationship management
(CRM), product ... opportunity to analyze why achieving consistently high customer
service is ...
Published:
2010-03-19
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Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
analyze customer relationship management for logistics:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
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Abstract:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile to
pursue a relationship with EMR Innovations by considering the selection criteria which are most supported by the vendor. We
ask the question, all things being equal, which modules ar (...)
Excerpt related to
analyze customer relationship management for logistics:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile
to pursue a relationship w...
Published:
2003-08-20
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Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
analyze customer relationship management for logistics:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
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Abstract:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida. (...)
Excerpt related to
analyze customer relationship management for logistics:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applic...
Published:
1999-09-29
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Abstract:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Excerpt related to
analyze customer relationship management for logistics:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address
these businesses’...
Published:
2008-02-27
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Abstract:
Less Stock, More Profit: Inventory Optimization. Download Technology Research White Papers In Relation To the Inventory Optimization.
Inventory optimization is the area where most enterprise resource planning (ERP) software implementations get the highest
and fastest return on investment (ROI). However, m (...)
Excerpt related to
analyze customer relationship management for logistics:
Less Stock, More Profit: Inventory Optimization. Download Technology Research White Papers In Relation To the Inventory Optimization.
Inventory opt...
Published:
2010-03-11
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Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
analyze customer relationship management for logistics:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
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Abstract:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large
portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the
question, all things being equal, which modules contribut (...)
Excerpt related to
analyze customer relationship management for logistics:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a
large portion of selection c...
Published:
2003-04-11